Frequently Asked Questions
Everything you need to know about shopping with FlorinTM.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unused condition. Simply contact our support team to initiate a return or exchange process.
Which payment methods do you accept?
FlorinTM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are FlorinTM products covered by a warranty?
Yes, all our premium retail products come with a one-year limited warranty against manufacturing defects to ensure the highest quality standards.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 1 hour of placement. After this window, the order enters our fulfillment process and can no longer be changed.